Brief Description

As part of the customer service team in a supermarket environment, a grocery store ensures that the “Grocery” area of the supermarket is well-maintained. The primary job duties include merchandising, stocking, product rotation, cleaning, and answering customer questions about the products and services offered.

Responsibilities

• Cleaning checkout counters and shelves, mopping and sweeping the sales floor, storage areas, and dairy coolers, including refrigerator glass.

• Operating back-end equipment such as pallet jacks, forklifts, packing machines, compactors, and scrubbers.

• Ensuring that any damaged products are returned to storage after being labeled as damaged.

• Monitoring inventory and reporting low stock levels or slow-moving products to the manager.

• Guiding customers to the correct aisle or shelf to assist with their shopping.

• Ensuring all shelves are properly stocked with the correct items.

• Ensuring that all shelves and items are clean and organized.

• Transporting products to shelves, checking expiration dates, and maintaining proper rotation (first in, first out).

• Ensuring that expired items are discarded, and items near expiration are placed on special promotions.

• Handling cataloging and invoice coding.

• Ensuring products are correctly priced and labeled with descriptions.

• Ensuring all products are well-organized and fronted on shelves and in the warehouse.

• Receiving product deliveries and ensuring the order and invoice are accurate.

• Keeping aisles clean and always having a towel on hand to take action when needed.

• Each grocery assistant will be assigned an aisle and will be responsible for meeting all the outlined tasks (rotation, fronting, expired items, restocking, cleaning, reporting out-of-stock or slow-moving products, maintaining correct prices, warehouse organization, etc.).

• Other tasks as necessary.

Brief Description

The Pastry Clerk will use culinary expertise to mix ingredients to create unique and delicious items for our customers. As a decorator, the pastry clerk will produce alluring creations that customers wish to buy, as well as follow instructions for personalized cakes and other pastries. Organizational skills will be utilized to ensure that all orders are handled appropriately so that the pastry never runs out of ingredients for any of our products.

Responsibilities

• Greeting customers, answering questions, making recommendations, accepting orders,  and providing exceptional customer service.

• Prepare doughs, fillings, batters, icings, and other components by measuring or weighing ingredients using graduated containers or scales to ensure uniformity
• Use tools such as hand mixers, electric mixers, and cooking machinery to blend ingredients to create high-quality cakes or pastries
• Cook prepared dough in ovens or on grills as needed, using molds, pans, or sheets, depending on the proper baking technique for the item
• Decorate cakes and other baked goods, including custom-made decorations for birthdays, weddings, and other celebrations
• Perform routine checks on raw materials to ensure they adhere to high-quality standards and are not expired or damaged
• Inspect baked goods to ensure they are of the highest quality and remove any damaged items before they reach the display case
• Ensure compliance with food safety standards
• Oversee cleanliness and sanitation of work area and equipment
• Manage inventory of supplies and order supplies before they run out
• Clean display cases and replace near expiry baked products with fresh baked goods
• Assisting in other duties, as assigned

Brief Description

The Assistant Manager position must observe and enforce all store rules and company policies and actively support the Store Manager. Is responsible for performing all the tasks of the Store Manager in his absence and contributing to the operation of the store. Should be able to handle customer complaints and make sure all store staff are courteous to customers. Daily operations can include customer service, sales, reporting, and inventory control. Deploy and review store policies and procedures.

Responsibilities

•Assist the Store Manager in planning and implementing strategies to attract customers.

•Assist the Store Manager in day-to-day customer service operations (ie, sales processes, orders, and payments).

•Track the progress of weekly, monthly, quarterly, and annual goals.

•Monitor and maintain store inventory.

•Assess employee performance and identify hiring and training needs.

•Supervise and motivate staff to do their best.

•Monitor operating costs, budgets, and retail resources.

•Suggest sales training programs and techniques.

•Comply with all policies and processes of the company.

•Communicate with customers and evaluate their needs.

•Analyze consumer behavior and adjust product positioning.

•Manage customer complaints.

•Create reports, analyze, and interpret data, such as revenue, expense, and competition.

•Perform periodic audits to ensure that the store is in proper operation and presentation.

•Ensure that all employees adhere to company policies and guidelines.

•Act as an Ideal Market representative and set an example for our staff.

Job Summary

The Cashier must process all cash transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will play a fundamental role in achieving our customer satisfaction and revenue growth objectives.

Responsibilities

• Greeting customers, answering questions, making recommendations and providing exceptional customer service.
• Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items, operating a cash register.
• Verifies credit acceptance by reviewing driver’s license, operating credit card authorization system.
• Check the IDs of every customer purchasing tobacco or alcohol products.
• Balances cash drawer by counting cash at the beginning and end of work shift.
• Provides pricing information by answering questions.
• Maintains checkout operations by following policies and procedures; reporting needed changes.
• Maintains safe and clean working environment by complying with procedures, rules and regulations.
• Contributes to team effort by accomplishing related results as needed.
• Assisting in other duties, as assigned.

Brief Description

Operation and Management of the Meat Department, including selection, ordering, preparation, display, packaging, and sale of meat to customers. Attendance of weekly meetings with the Store Manager or Operations Manager.

Responsibilities

• Order supplies, ingredients, or tools as needed based on rapidly changing demand and departmental requirements.

• Receive, inspect, log, and store meat upon delivery to ensure its quality and safety.

• Meet sales goals and maintain profit margins.

• Wrap, weigh, label, and suggest prices for meat cuts.

• Prepare and arrange meat cuts and products in the display case to make them visually appealing and attract customer attention.

• Follow the established planogram for the meat display case and ensure product availability at all times.

• Prepare special meat cuts ordered by customers.

• Ensure the department has the necessary tools for efficient operation and to prevent risks.

• Supervise other butchers or meat cutters, schedule work activities and holidays in consultation with management, ensuring department hours are maintained and properly staffed.

• Train staff, support new butchers, motivate and develop the team, including setting goals and strategies.

• Ensure compliance with food hygiene and safety regulations and stay up-to-date with Ideal Market standards.

• In consultation with management, occasionally execute special offers, customer loyalty schemes, and similar activities as agreed and appropriate.

• Inspect equipment regularly to ensure it is in good working condition and safe to use.

• Build constructive and cooperative working relationships with the team and foster mutual trust, respect, and cooperation.

• Develop, design, and suggest new strategies, ideas, relationships, systems, or products, including creative contributions to build and improve the business.

• Operate forklift, pallet jack, baler, and compactor.

• Handle damaged or spoiled products according to company policy and help control shrinkage levels.

• Perform other duties as needed.

Brief Description

Ideal Market Kitchen Clerks are responsible for preparing clean, consistent food products for the deli and grab and go case as per Ideal Market’s recipes and standards, maintaining cleanliness in the kitchen area, washing dishes, and providing excellent customer service to customers, co-workers and vendors.

Responsibilities

• Exceed our customers’ evolving expectations by preparing the freshest quality product while providing excellent customer service and a pleasant shopping experience
• Build relationships with and educate our customers in order to create sales
• Follow instructions for proper recipe creation
• Receive, prepare, weigh, finish, slice, price, package, merchandise, provide customer service, and stock product as needed
• Operate, clean, and maintain equipment/machinery, tools, and workstations
• Ensures department sanitation, cleanliness and safety standards are met
• Answer the phone, take orders, and redirect calls to appropriate departments
• Performs various kitchen functions as directed

Brief Description

As part of the customer service team in a supermarket environment, a grocery store ensures that the “Grocery” area of the supermarket is well-maintained. The primary job duties include merchandising, stocking, product rotation, cleaning, and answering customer questions about the products and services offered.

Responsibilities

• Cleaning checkout counters and shelves, mopping and sweeping the sales floor, storage areas, and dairy coolers, including refrigerator glass.

• Operating back-end equipment such as pallet jacks, forklifts, packing machines, compactors, and scrubbers.

• Ensuring that any damaged products are returned to storage after being labeled as damaged.

• Monitoring inventory and reporting low stock levels or slow-moving products to the manager.

• Guiding customers to the correct aisle or shelf to assist with their shopping.

• Ensuring all shelves are properly stocked with the correct items.

• Ensuring that all shelves and items are clean and organized.

• Transporting products to shelves, checking expiration dates, and maintaining proper rotation (first in, first out).

• Ensuring that expired items are discarded, and items near expiration are placed on special promotions.

• Handling cataloging and invoice coding.

• Ensuring products are correctly priced and labeled with descriptions.

• Ensuring all products are well-organized and fronted on shelves and in the warehouse.

• Receiving product deliveries and ensuring the order and invoice are accurate.

• Keeping aisles clean and always having a towel on hand to take action when needed.

• Each grocery assistant will be assigned an aisle and will be responsible for meeting all the outlined tasks (rotation, fronting, expired items, restocking, cleaning, reporting out-of-stock or slow-moving products, maintaining correct prices, warehouse organization, etc.).

• Other tasks as necessary.

Brief Description

The Money Services Office Teller is responsible for providing exceptional customer service while processing various financial transactions, including money wires, money orders, and bill payments. This role involves accurately handling cash, maintaining transaction records, and ensuring compliance with regulatory requirements.

Responsibilities

• Cash checks and payout money after verifying that signature is correct, that written and numerical amounts agree, date, and that accounts have sufficient funds, etc.
• Process transactions such as money orders, MoneyGram, bill payments, WIC, etc.
• Receive cash, verify amounts, and check accuracy of deposit slips.
• Count currency, coins, and check received, by hand or using currency-counting machine, in order to prepare them for deposit.
• Prepare and verify cashier’s tills.
• Perform clerical tasks such as scanning and copy as needed, receive, and send emails, etc.
• Order a supply of cash once a week to meet daily needs.
• Maintains the highest level of confidentiality with all information obtained.
• Comply with all departments and company policies, procedures, and regulations.
• Perform other duties as assigned.

Brief Description

The employees of the Meat Department in Ideal Market are responsible for weighing, wrapping, and pricing meat for customers. In addition, meat clerks must keep the counter and work area clean and maintain all food safety standards.

Responsibilities

• Meat Clerk slices deli meat, marinates and stocks the meat for display at the meat counter as needed
• Follow approved procedures for receiving, weighing, processing, and breaking down/cutting meat products
• The safe and proper handling of meat saw, grinder and slicers, knives and other kitchen utensils and equipment
• Rotating product within date and properly displaying it in refrigerated cases
• Setting up displays
• Price and display product in cases as directed by the Department Supervisor
• Assist in wrapping and labeling product as required
• Operating pallet jack, forklift, baler and compactor
• Handle damaged and spoiled products according to Company Policy and assist in controlling the level of damaged goods
• Comply fully with all Safety Policies and Procedures
• Contribute to controlling freshness and product quality